Pending Shipments & Late Orders
The KPIs Every Operations Team Needs
Exceptions and anomalies. Problems like occasional late shipments will almost always be a fact of life for businesses that have product to ship. And while there is no surefire way to prevent such delays, you can prepare yourself for such situations by the timely knowledge of such occurrences.
The Sales Orders Late & Pending report provides you with this knowledge. While giving you an overall picture of your shipping department’s efficiency – on time, a little late, and very late – this report helps you identify why late shipments happen, who they’re happening to, and what you can do about it.
The top business insights provided by this report include:
- Whether late shipments are more prevalent for specific items
- Whether late shipments are more prevalent for specific clients
- Whether late shipments are more prevalent for specific salesperson
- The ratio (& total dollar value) of on-time deliveries to those that are slightly late and those that are very late
- Whether late shipments are occurring for your best (or highest revenue generating) clients (and you need to reach out to them)
- What dollar amounts are at risk due to late shipments
- Whether your late shipments are only slightly late (e.g., 1 – 7 days) or are severely late (e.g., over 30 days)
- Transaction-level details of late shipments (e.g., dollar amount, expected delivery date, etc.)
The report includes the following components:
KPIs: dollar value of on-time, slightly late, & very late shipments
Totaled by: salesperson, customer, product (& on-time, late, and very late)
Selectable by: salesperson, degree of lateness (e.g., over 30 days)
Timeframe: current
Special: selection by user-definable aging buckets, drill-down to transaction-level detail
