Dashboard Spotlight: High Risk Debt Customers
Focus: Delinquent clients; avoiding writing-off bad debt
When it comes to risk, one of the greatest threats facing a business is clients who fail to pay for their purchases – and the resulting financial loss of writing off bad debt. Avoiding such write-offs is a key goal of every accounting department, and a combination of awareness (who’s a little late, who’s very late) and action (starting collections, putting a client on credit hold) is the key to effective management of receivables.
The High Risk Debt Customers report keeps you on top of your clients’ obligations. By combining a high-level snapshot of client debt with drill-down access to account and invoice-level details, you can minimize risk while maximizing on-time payments.
The top business insights provided by this report include:
- Total receivables balances, sub-totaled by aging & by client
- Highlighting ‘at risk’ clients (potential bad debt)
- Which clients owe the most; which clients are most delinquent
- Which clients you should be dunning and/or starting collections
- Which clients you should put on credit hold
- For which clients you should change payment terms
- Which salesreps need to do a better job of collections
- Drill-down to invoice-level detail for overdue payments
- Total dollars (and percentage of debt) at high risk
The report includes the following components:
KPIs: total receivables
Totaled by: aging bucket (e.g., over 30/60/90/120 days), customer, at risk/normal
Selectable by: aging bucket, customer
Timeframe: selectable aging buckets
Special: invoice-level detail by customer, including due date, amount due, and days old
